Need Help?
If you have an issue or question that requires immediate assistance, you can contact us on WhatsApp or call our landline number to talk with our customer representatives.
If we aren’t available, drop us an email or WhatsApp Message and we will get back to you within our working hours!
These are the questions our customers frequently ask
What countries do you ship to?
We offer international shipping to most countries, including the UK, USA, Canada, Australia, Saudi Arabia, and across Europe. If your country isn't listed at checkout, please contact our support team.
Do you offer discounts or promo codes for international customers?
Yes! We occasionally run global promotions. Sign up for our newsletter or follow us on social media to stay updated on exclusive offers.
Will I have to pay customs duties or taxes on my order?
Customs duties and import taxes may apply based on your country’s regulations. These charges are the customer’s responsibility and are not included in our prices.
I placed an order but didn’t receive a confirmation email. What now?
Please check your spam or junk folder. If there’s still no email, ensure the email address entered was correct, or contact our support team with your full name and order details.
Can I track my international order?
Yes, once your order is shipped, we’ll send you a tracking number via email so you can monitor your package in real time.
Do you offer cash on delivery for international orders?
No, Cash on Delivery (COD) is only available within the Pakistan. International orders must be prepaid using credit/debit cards or other online payment methods available at checkout.
What if the item I receive doesn’t fit or isn’t what I expected?
We offer exchanges or store credit for eligible international returns. Please contact us within 7 days of delivery with photos and details. Return shipping charges may apply.
Can I request stitching or customization for Pakistani outfits?
Yes, we offer stitching services for selected items. Please check the product page for customization options or contact us if you need assistance with measurements or custom orders.
Can I make changes to my order after placing it?
We process orders quickly, so changes may not be possible once confirmed. Please contact our support team immediately, and we'll do our best to assist.
